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# C. Need More Help?

1. Cut to the chase. In other words, be concise about the nature of the problem. Don't write lots of long-winded paragraphs.

2. Provide a minimal exampleC.1 that illustrates the problem.

Example:

I'm trying to use the \foo command in the "bar" package,
but I'm getting the following error message:
! Undefined control sequence.
l.4 \foo

Here's a minimal example:
\documentclass{scrartcl}
\usepackage{bar}
\begin{document}
\foo{Blah}
\end{document}

I'm using bar version 1.0 (2012/06/30).


Another example:

I'm using the \foo command in the "bar" package. According
to the documentation, this command should display its argument
in a bold font, but it's coming out in italic instead.
Anyone know why?

Here's a minimal example:
\documentclass{scrartcl}
\usepackage{bar}
\begin{document}
\foo{Blah}
\end{document}

I'm using bar version 1.1 (2012/07/30).


There's no guarantee that you will get an answer, but if you follow the above guidelines, you will increase your chances.

Resources

I strongly recommend that you also have a look at the On-Line Catalogue [22]. It's also a good idea to look at the documentation that was installed with your TeX/LaTeX distribution (see §1.1. Class and Package Documentation). If you are using MiKTeX you can access the on-line help via the Start Menu: Start → Programs → MiKTeX → Help

(Please don't send your problems to me, unless you want to hire a consultant. I read both the LaTeX Community Forum and comp.text.tex and answer relevant questions if I have time, but it clogs up my inbox if people keep sending attachments that are in the order of several megabytes in size.) Besides, you'll reach a wide group of experts if you post to a newsgroup, forum or mailing list, rather than a single busy individual.

#### Footnotes

... exampleC.1
see http://www.dickimaw-books.com/latex/minexample/

This book is also available as A4 PDF or 12.8cm x 9.6cm PDF or paperback (ISBN 978-1-909440-00-5).

© 2012 Dickimaw Books. "Dickimaw", "Dickimaw Books" and the Dickimaw parrot logo are trademarks. The Dickimaw parrot was painted by Magdalene Pritchett.