Shipping & Returns

We only use the following delivery services:

Royal Mail Signed (first and second class)
Royal Mail Standard (first and second class)
Royal Mail International Tracked (formerly Airsure™)
Royal Mail International Signed (formerly International Signed For™)
Royal Mail International Standard (formerly Airmail)
Royal Mail International Economy (formerly Surface mail)

With the "Standard" and "Economy" options, you will receive a confirmation email when the items have been posted, but you won't receive any reference number. With the "Signed" and "Tracked" options, you will receive a confirmation email when the items have been posted with a reference number that you can use on the Royal Mail website.

Shipping costs and available options are dependent on the total weight and delivery destination. Once you have placed your order, you can't change the delivery destination, so please be sure to enter the delivery details correctly. The standard package Tare weight is 170g. (Weights are approximate.) The shipping costs have been updated in line with Royal Mail's 25th March 2019 prices. (Updated periodically.)

Items that are in stock will be despatched the next working day, (although they may be dispatched sooner if the order is processed while the Post Office is still open).

"Into the Lion's Den" is shipped separately from all other books as it's shipped directly from my brother Stephen Talbot rather than from myself. (You can use the inscription service for that book.)

Shipping to UK Addresses

The options for shipment to UK addresses are: Royal Mail 1st Class Signed For/Standard (ships normally within 1 to 3 working days) or Royal Mail 2nd Class Signed For/Standard (ships normally within 3 to 5 working days).

Example Shipping Costs

Order	1st Class		2nd Class
	Signed	Standard	Signed	Standard
1 x "LaTeX for Complete Novices"	£4.55	£3.55	£4.00	£3.00
1 x "Using LaTeX to Write a PhD Thesis"	£4.55	£3.55	£4.00	£3.00
1 x "LaTeX for Administrative Work"	£6.50	£5.50	£4.00	£3.00
1 x "LaTeX for Complete Novices" & 1 x "Using LaTeX to Write a PhD Thesis"	£6.50	£5.50	£4.00	£3.00
1 x ("Quack, Quack, Quack. Give My Hat Back!" or "The Foolish Hedgehog")	£4.55	£3.55	£4.00	£3.00
1 x "Quack, Quack, Quack. Give My Hat Back!" & 1 x "The Foolish Hedgehog"	£4.55	£3.55	£4.00	£3.00
1 x "LaTeX for Complete Novices" & 1 x "Using LaTeX to Write a PhD Thesis" & 1 x "Quack, Quack, Quack. Give My Hat Back!" & 1 x "The Foolish Hedgehog"	£6.50	£5.50	£4.00	£3.00
1 x "The Private Enemy" (2nd edition)	£4.55	£3.55	£4.00	£3.00
1 x "Into the Lion's Den"	£16.85	£15.85	£14.75	£13.75

Shipping to Overseas Addresses

The options for shipment to addresses outside the UK are: Royal Mail International Tracked (39 destinations), Royal Mail International Signed (190 destinations), Royal Mail International Standard or Royal Mail International Economy.

Maximum weight of 5kg for Economy option (ships normally within 2 to 12 weeks^†) or 2kg for other international options (ships normally within 3 to 5 working days). If the total weight exceeds 5kg, the Economy option will be available but the shipment will be split into multiple parts. (The maximum weight is 2kg for Canada and Cambodia.)

^†Please be aware that the International Economy (Surface) option can sometimes take up to 4 months (rather than 12 weeks) for certain countries (possibly due to delays in Customs). Experience has shown this to be the case for shipments to Brazil and Australia, but it may also occur with other destinations.

Prices vary according to the shipment address. There are three pricing zones: Europe, World Zone 1 and World Zone 2. The Tracked option has four zones where Europe is split into two zones: EU and non-EU.

Please make yourself aware of any import taxes and regulations for the shipping destination. Books are designated as "printed papers".

Example Shipping Costs – Spain (EU)

Order	Tracked	Signed	Standard	Economy
1 x "LaTeX for Complete Novices"	£14.46	£12.05	£7.95	£7.65
1 x "Using LaTeX to Write a PhD Thesis"	£13.14	£10.95	£6.65	£6.55
1 x "LaTeX for Administrative Work"	£17.22	£14.35	£10.90	£10.85
1 x "LaTeX for Complete Novices" & 1 x "Using LaTeX to Write a PhD Thesis"	£16.20	£13.50	£9.75	£9.80
1 x ("Quack, Quack, Quack. Give My Hat Back!" or "The Foolish Hedgehog")	£13.14	£10.95	£6.65	£6.55
1 x "Quack, Quack, Quack. Give My Hat Back!" & 1 x "The Foolish Hedgehog"	£13.14	£10.95	£6.65	£6.55
1 x "LaTeX for Complete Novices" & 1 x "Using LaTeX to Write a PhD Thesis" & 1 x "Quack, Quack, Quack. Give My Hat Back!" & 1 x "The Foolish Hedgehog"	£17.22	£14.35	£10.90	£10.85
1 x "The Private Enemy" (2nd edition)	£14.46	£12.05	£7.95	£7.65
1 x "Into the Lion's Den"	N/A	N/A	N/A	£13.20

Example Shipping Costs – Brazil (World Zone 1)

Order	Tracked	Signed	Standard	Economy
1 x "LaTeX for Complete Novices"	£15.80	£15.80	£11.65	£7.65
1 x "Using LaTeX to Write a PhD Thesis"	£13.50	£13.50	£9.10	£6.55
1 x "LaTeX for Administrative Work"	£19.35	£19.35	£16.30	£10.85
1 x "LaTeX for Complete Novices" & 1 x "Using LaTeX to Write a PhD Thesis"	£18.45	£18.45	£14.80	£9.80
1 x ("Quack, Quack, Quack. Give My Hat Back!" or "The Foolish Hedgehog")	£13.50	£13.50	£9.10	£6.55
1 x "Quack, Quack, Quack. Give My Hat Back!" & 1 x "The Foolish Hedgehog"	£13.50	£13.50	£9.10	£6.55
1 x "LaTeX for Complete Novices" & 1 x "Using LaTeX to Write a PhD Thesis" & 1 x "Quack, Quack, Quack. Give My Hat Back!" & 1 x "The Foolish Hedgehog"	£19.35	£19.35	£16.30	£10.85
1 x "The Private Enemy" (2nd edition)	£15.80	£15.80	£11.65	£7.65
1 x "Into the Lion's Den"	N/A	N/A	N/A	£13.20

Example Shipping Costs – Australia (World Zone 2)

Order	Tracked	Signed	Standard	Economy
1 x "LaTeX for Complete Novices"	£16.50	£16.50	£12.40	£7.65
1 x "Using LaTeX to Write a PhD Thesis"	£14.00	£14.00	£9.80	£6.55
1 x "LaTeX for Administrative Work"	£20.75	£20.75	£17.55	£10.85
1 x "LaTeX for Complete Novices" & 1 x "Using LaTeX to Write a PhD Thesis"	£19.55	£19.55	£15.75	£9.80
1 x ("Quack, Quack, Quack. Give My Hat Back!" or "The Foolish Hedgehog")	£14.00	£14.00	£9.80	£6.55
1 x "Quack, Quack, Quack. Give My Hat Back!" & 1 x "The Foolish Hedgehog"	£14.00	£14.00	£9.80	£6.55
1 x "LaTeX for Complete Novices" & 1 x "Using LaTeX to Write a PhD Thesis" & 1 x "Quack, Quack, Quack. Give My Hat Back!" & 1 x "The Foolish Hedgehog"	£20.75	£20.75	£17.55	£10.85
1 x "The Private Enemy" (2nd edition)	£16.50	£16.50	£12.40	£7.65
1 x "Into the Lion's Den"	N/A	N/A	N/A	£13.20

Returns

Please contact the shop quoting the invoice number and the reason for the return. Please ensure that your purchases are returned in the same condition in which they arrived. Note that bespoke products affects your refund rights. Further details are given in the Terms and Conditions of Sale.